International Apparel takes pride in offering their customers the highest level of Customer Service available. We will always strive to insure prompt courteous service, on time delivery, and 100% customer satisfaction.

Due to the high quality of International Apparel garments and the unpredictability of consumer demand, some products may be back-ordered or sold-out. If this is the case with your order, we will make every effort to contact you, using the information you provided, to offer an alternative product.

Please note, however, that we make no guarantee, implied or otherwise, pertaining to the availability of the goods advertised on this site or of the delivery of the same. If you are in any way dissatisfied, or wish to make a comment about any of our goods or services, please call us on 1-941-637-4610 or email info@anconaapparel.com. Your satisfaction is our primary concern

Shipping:

For orders shipping to the US:  Standard shipping is via UPS Ground.  Shipping charges will be calculated as follows:

• orders up to $100 - Shipping is $6.00
• orders between $100.01 and $300 - Shipping is $9.00
• orders between $300.01 and $500 - Shipping is $12.00
• orders above $500 - Shipping is $15.00
• Second business day (order placed by 2pm EST), add $12.00 to standard delivery charge
• Next business day (order placed by 2pm EST), add $20.00 to standard delivery charge

For orders shipping to Canada:  Export shipping is via UPS World Wide Express.  This cost will be charged to you at the time of your purchase and is the cost for shipping and handling charges only.  Additional costs related to duties and taxes ARE THE PURCHASER'S RESPONSIBILITY and will be collected by UPS via C.O.D. at the time of delivery.  We do not offer expedited shipping to Canada.  Shipping charges will be calculated as follows:

• orders up to $100 - Shipping is $21.00
• orders between $100.01 and $300 - Shipping is $24.00
• orders between $300.01 and $500 - Shipping is $27.00
• orders above $500.01-$1000 - Shipping is $33.00
• orders above $1000.01 - Shipping is $45.00

International Apparel cannot guarantee expedited shipping on sale items. Orders placed after 2:00 EST will be shipped the following day.